FAQ
Common questions on delivery and how we work. Exact figures are confirmed per project on WhatsApp.
Who is Mr Villa Stone?
I'm Mr Villa Stone. In Yunfu, Guangdong, I fabricate finished marble pieces and pack them for shipping. Three generations of my family have worked in stone. Day to day I talk about slab selection, design, fabrication, and shipping.
What do you do?
High-quality marble supply: slab selection, design, fabrication, packing and shipping. We fabricate finished pieces from your drawings, then pack and ship. Special requests can be discussed.
How do I contact you?
Message me on WhatsApp. You can send drawings, sizes, or photos.
Where is the factory?
Yunfu, Guangdong, China.
What do the on-site videos mean?
They help you see how stone looks in real projects. Our service focus is slab selection, design, fabrication, packing and shipping; special requests can be discussed on WhatsApp.
What is your MOQ?
It depends on the stone and the cut plan. Share your area or piece list on WhatsApp and I will advise.
What thicknesses and slab sizes do you offer?
Common villa thicknesses and full slabs — exact stock changes by batch. Ask with photos on WhatsApp.
Can you cut to our drawings?
Yes — cut-to-size from drawings is a core part of the work. See the fabrication videos.
How long is the lead time?
It depends on selection, fabrication queue, and shipping. I give a schedule after seeing the brief on WhatsApp.
How long does ocean shipping take to my port?
Ocean transit varies by route. I confirm timing with the booking for your project.
How do you pack slabs to prevent breakage?
Export wooden crates; ISPM-15 treatment when required for wood packaging. See the packing notes page.
Where does the stone come from?
Processed in our factory in Yunfu, Guangdong. Block origin is stated per batch (e.g. Italian blocks for Calacatta-style; Iranian for Shana Beige; Han White is Chinese white marble).
Is it natural marble or engineered stone?
Natural marble. I film the real slabs and factory process so you can see the stone before you commit.
Can I get samples?
Often yes — size, finish, and shipping of samples agreed on WhatsApp.
What are your payment terms?
Discussed per project on WhatsApp. Not listed on the website.
How do I confirm the exact slabs before you cut?
I send slab photos/video; you confirm the batch on WhatsApp before we lock the cut plan.
What quality standard do you check before packing?
Visual defects, finish, and dimensions against the agreed drawing/plan. Exact tolerances are agreed per project.
What documents do I receive for delivery?
Packing list and export documents as agreed for your shipment. The exact set is confirmed per job.
Do you support installation on site?
We fabricate finished pieces to your drawings and ship them packed from Yunfu. Special requests can be discussed case by case on WhatsApp.